Cool Cola Shampoo
300ml
- Shipping
- Returns
- Gift Voucher
Postage & Delivery:
We endeavour to ship your products the same day they are ordered. However, depending on the time ordered please give up to 24 hours of the order being received for shipping to take place. Please note that orders will be processed Monday – Friday and no later than 6pm (NZST). Any orders received outside these times will be posted the following business day.New Zealand orders generally take 1-5 business days for standard post.
International orders take 7-14 business days, but please take into account international customs and laws which can cause minor delays. As each country has different laws and taxes, we cannot take responsibility for any taxes or duty occurred. These possible fees are not included in our ordering process and is the sole responsibility of the customer.
Return to sender:
We’re extremely confident in the products we stock and we’re sure you're going to love them. But just in case, we do offer a full refund for any unused or defective items.
You can claim a full refund (or a replacement) within 14 days of receiving your product. If you received an incorrect order or defective product.
Just a heads up, using half a bottle of working product and then returning it won’t fly, sorry. It’s like returning a burger after you’ve eaten it. Defective or unused products only, please.
If you choose not to collect your order, and it’s sent back, you can request it to be sent again (for an additional shipping cost). Also, if you’d like a refund, just be aware it’ll be processed when the product gets back to our store.
Please remember: you’re responsible for the product until it gets back to us, so it’s always a good idea to grab a tracking number for your package. To return a product, please contact barber@schaartje.co.nz and we’ll get the wheels moving ASAP.
Our gift cards can be redeemed in store or online, just pick your preferred card design, then pick your value. Your digital code will be emailed to you right away. For online redemption, enter your code at checkout, for in store, show your voucher to our barber shop team.
Shipping
Postage & Delivery:
We endeavour to ship your products the same day they are ordered. However, depending on the time ordered please give up to 24 hours of the order being received for shipping to take place. Please note that orders will be processed Monday – Friday and no later than 6pm (NZST). Any orders received outside these times will be posted the following business day.New Zealand orders generally take 1-5 business days for standard post.
International orders take 7-14 business days, but please take into account international customs and laws which can cause minor delays. As each country has different laws and taxes, we cannot take responsibility for any taxes or duty occurred. These possible fees are not included in our ordering process and is the sole responsibility of the customer.
Returns
Return to sender:
We’re extremely confident in the products we stock and we’re sure you're going to love them. But just in case, we do offer a full refund for any unused or defective items.
You can claim a full refund (or a replacement) within 14 days of receiving your product. If you received an incorrect order or defective product.
Just a heads up, using half a bottle of working product and then returning it won’t fly, sorry. It’s like returning a burger after you’ve eaten it. Defective or unused products only, please.
If you choose not to collect your order, and it’s sent back, you can request it to be sent again (for an additional shipping cost). Also, if you’d like a refund, just be aware it’ll be processed when the product gets back to our store.
Please remember: you’re responsible for the product until it gets back to us, so it’s always a good idea to grab a tracking number for your package. To return a product, please contact barber@schaartje.co.nz and we’ll get the wheels moving ASAP.
Gift Voucher
Our gift cards can be redeemed in store or online, just pick your preferred card design, then pick your value. Your digital code will be emailed to you right away. For online redemption, enter your code at checkout, for in store, show your voucher to our barber shop team.
